Miriam Nager, Silver Spring, MD

Miriam Nager's Review:

From start to finish, this is how working with a contractor should be. We obtained quotes from 2 other contractors before decided to move forward with Pavel and Basement Masters. One of the other contractors was perfectly nice and provided a reasonable quote, but it was clear that basements were not their expertise. The other contractor must have upcharged every item by more than 200%, because the quote we obtained from them was outrageous. Pavel came by and had every detail down to a science, complete with a booklet outlining all of the options and precise costs. He also answered all of our questions in a thoughtful and meaningful way and gave us advice on how to improve the design and reduce costs. One thing we really appreciated is that Basement Masters not only offers a 10% discount to Angie's List members, but Pavel will round every number down when he applies the discount. It's little touches like that that make you feel like you're not being nickel and dimed.

The construction process kicked off right when expected and finished about 2 weeks ahead of schedule. All along the way, Pavel communicated clearly as to what would happen next, let us know when we needed to take action or make a decision, and was always available via text and email to help with questions.

The end result is a basement that hardly looks like a basement anymore. It is a bright, beautiful space. We are so pleased with the final result and would recommend Basement Masters to anyone looking for quality work done the right way at a reasonable price.

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