From the first meeting, after already getting 4 other quotes, I was BLOWN AWAY. The team at Basement Masters has basement remodeling down to a science, and the first consultation was informative and clearly showed an understanding that all the others lacked.
From the first meeting, I trusted them to do a great job - and they did not disappoint. They were punctual, did what they said they would at every step, took my family needs into account, and made sure I was comfortable with every possible decision. When the lumber yard dropped off the materials to get started, he raved about the team, so I went in with high expectations, and they did not disappoint. Have you ever heard of a contractor doing MORE than you thought they needed to? Basement Masters - multiple times - went above and beyond to make sure as Pavel of Basement Masters said "that it would look and function like I would expect in my own home". Design ideas were shared that made the basement much better than originally planned, and the process went so smoothly I can rank Basement Masters has the best contractor I've ever worked with, or heard of for that matter.
You can go out and get other quotes for your basement, I urge you to get them before you call Basement Masters. Because when they show up, the competence they have and attention to detail will shine in the very first meeting, and will continue to show up all throughout the project.
The basement is beautiful. On budget, exceeded expectations, and the process was painless.
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